As a wholesale distributor, you face unrelenting competitive pressure to keep prices low and increase supply, which means that you have to constantly look for ways to improve margins and grow revenue. This places greater focus on reducing operating expenses and cutting costs throughout the order-to-cash process. You will be able to manage inventory more efficiently and integrate yourself more tightly with your customers and suppliers.
The SAP Business One application can help you manage this balancing act by streamlining your entire order-to-ship process and providing clear visibility into inventory levels, order status, supplier schedules, and customer demand.
In addition to running your core business functions such as sales and financials, SAP Business One can help you to:
Optimize inventory management
Track inventory levels and stock movements in real time to minimize “stock-out” situations, increase goods availability, and reduce inventory-carrying costs; also manage price lists, special pricing, and quotes.
Anticipate customer demand
Provide full past-transaction data, so you can analyze customer buying behavior to predict demand more accurately and balance inventory levels accordingly.
Streamline the order-to-cash process
Automate key processes to improve efficiency across the order-to-cash cycle, including order creation, stock-level updates, delivery, invoicing, and accounts receivable.
Tighten partner integration
Provide online self-service capabilities for customers and suppliers, so they can view inventory availability, the status of orders and deliveries, and billing information.
The right business management software can help you compile information from multiple software applications into a single, integrated solution, so you can:
- See into existing customers’ current and historical orders
- Recognize which products or services complement what a customer already has
- Identify when to contact customers for reorders
- Track the entire sales process, from opportunities to closed sales
- Exceed customer expectations at every level
- Plan routes, track shipments something like that
For example, when you get a call from a current customer about the status of an order, you can also ask whether a previous order arrived on time. Or, if a product is backordered, you can let the customer know when you send it. When you have easy access to accurate data, you can understand customers better, which ultimately makes and keeps them happy. Business management software can help you aggregate data such as sales figures, inventory, warehouse numbers, pricing, and supplier statistics.