Tivoli Audio

Tivoli Audio

“The Softengine Retail/POS extension is inherently tightly integrated with SAP Business One. We expanded into retailing without having to redo anything, one reason for our outlets’ exciting success.”

David Rodriguez, VP of sales, Tivoli Audio, LLC

COMPANY PROFILE

  • Name: Tivoli Audio, LLC
  • Location: Boston, Massachusetts
  • Industry: Retail
  • Products & Services: Audio products
  • Website: www.tivoliaudio.com
  • SAP Industry Extension Solution: Softengine Retail/POS Extension
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Challenge

For years, Tivoli Audio LLC, a supplier of top-quality audio products, had relied on an entry-level accounting system to run its business. However, as sales spiked via its network of consumer electronics distribution outlets, the company realized that a more robust ERP system would be required to effectively support all the key components of their business – inventory management, manufacturing, marketing and distribution. Moreover, Tivoli’s decision to move into direct retail necessitated a fully integrated retail/point of sale extension to ensure a smooth customer shopping and purchasing experience.

Solution

After determining that SAP Business One was the ideal ERP solution, Tivoli learned that its implementation partner, Softengine, offered a Retail/POS extension that was a perfect complement to the SAP solution. Softengine performed a masterful implementation of the new system, including custom modifications requested by Tivoli management. Since Softengine’s Retail/POS Extension is designed to integrate seamlessly with SAP Business One, Tivoli didn’t have to incur any additional integration costs.

Results

The complete SAP/Softengine ERP/retail system has delivered impressive results for Tivoli Audio. They were able to expand into retailing with no change to their existing software or processes. Customers and staff are both benefiting from a quick, easy and accurate retailing experience. Sales at the two retail outlets have been strong and further expansion lies ahead. “The Softengine Retail/POS extension is inherently tightly integrated with SAP Business One,” says David Rodriguez, Tivoli’s VP of sales. “We expanded into retailing without having to redo anything, one reason for our outlets’ exciting success,” he added.

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