Kavio! - Increases Customer Satisfaction With Integrated Magento eCommerce

The Challenge

Kavio!Lack of integration among connected business processes is a tough obstacle to overcome when a company is striving to successfully manage its operations. Inefficiencies run rampant and there is a greater risk of inaccurate information due to manual, redundant data entry in disconnected systems. This is precisely the challenge that Kavio! (a manufacturer and distributor of the Kavio! brand of basic to fashion apparel for the printing, decorating and promotional markets) faced before taking corrective action.

[quote]Thank you Softengine! Our new eCommerce solution is really impressive and our customers are delighted with our new website!~ Lisa Tran, COO, Kavio![/quote]

The Solution

With Softengine’s guidance, Kavio! decided on a multi-phase implementation of the new system. In the first phase, the Softengine team focused on the installation of SAP Business One and the integration of Softengine’s SAP Business One - Fashion One extension, a B2C and B2B product that incorporates a wealth of knowledge and expertise learned over decades of experience in the apparel industry.  During the second phase of the implementation, Softengine completed integration to the Magento eCommerce solution and to the FedEx and UPS WorldShip® shipping system.  Softengine offers bi-directional, real-time integration of Magento eCommerce with SAP Business One - Fashion One, enabling Kavio! personnel to manage all their data in one place, with complete Web synchronization. With their system completely integrated, Kavio! staff never have to re-enter customers, inventory, sales orders, payments or current pricing.

The Results...