“Softengine implemented our SAP Business One system without any disruption to our business operations”
Gwenn Goffin, General Manager
- Name: La Tourangelle
- Location: Richmond, CA (Main Office); Woodland, CA (Artisan Oil Mill & Warehouse)
- Industry: Food & Beverage
- Products: Gourmet Cooking Oils
- Website: www.latourangelle.com
- System SAP Business One ERP with customization by Softengine
Gwenn Goffin, general manager and controller of La Tourangelle, knows how challenging it is to manage a multitude of day-to-day business processes in multiple locations without the benefit of an integrated system to keep them all in sync. It’s akin to driving with one wiper blade in the rain or one headlight at night – the picture isn’t clear and it’s not a winning formula.
QuickBooks was not equipped to manage the inventory of a fast-growing enterprise like La Tourangelle. Thus, the company resorted to manual processes for its inventory tracking, which proved challenging. On occasion, the receipt of raw materials was not recorded in the system at the warehouse at the time of delivery, which meant that the main office didn’t have access to the latest inventory of ingredients. In those instances, staff at the production facility couldn’t complete bottling or production forms until all information on those raw materials had been updated at the office.
After receiving high-pressure sales pitches from a few ERP software companies, La Tourangelle management had a totally different experience during a demo presentation of SAP Business One by Softengine (an SAP Gold Partner VAR based in Woodland Hills, California).
“Softengine consultants presented an information-packed demo of the features and benefits of SAP Business One that were essential for our unique operations,” said Goffin. “They took the time to learn all about our business processes, even going out to our warehouse in Woodland to gain a deeper understanding of our production processes so they could ensure that the software would fit our requirements.”
SAP Business One’s automation of La Tourangelle’s unique business processes has proved highly beneficial in terms of organization-wide efficiencies and staff accountability. “After our new system was up and running, we were all able to breathe more freely,” said Goffin. “Having a fully integrated system has inspired confidence that our financial and inventory information is accurate and up to date. Our employees now interact more cohesively and take greater ownership of their roles in the company. And I can close the books for the year in a fraction of the time it used to take.”