The Project is the beginning, not the end. This philosophy in this sentence is what we live. We like to stay with our customers and to grow with them. Technology is changing and so is business. We support our solutions and platform long-term, so that your decision to work with Softengine is a long-term decision and the start of a successful business-relationship. We work with our customers in a community and we also coordinate our work so that improvements we do on one system will benefit other systems. Our philosophy in customer communication and service is to be pro-active and have ongoing consulting so that you can concentrate on your business, while we take care of your system needs and support your business decisions.
Keeping your software up-to-date is an important on-going investment for your business. Softengine maintenance gives you two things: software updates from SAP (annual fee based on user licenses) and FREE technical support from Softengine. The true benefit of software maintenance is to avoid the risk that you will be trapped – trapped into keeping the status quo and unable to deliver the productivity your business requires.